How to Choose an HVAC Contractor in the Upper Rio Grande Valley02/19/2016 No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs. HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get subpar performance from your system. The professionals at Cytech Heating & Cooling have put together some questions to ask to help you on your pursuit of finding your ideal HVAC contractor. Do they have references or referrals? If you’re looking to work with a company they should be able to give you a list of recent customers that can authenticate the quality of their work. From there you can call and find out about their recent HVAC projects, if they are happy with the results and if they would choose the company again in the future. Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will happily provide you with referrals. One other option is asking for the help of your friends on social media. These recommendations are given by people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site. Are they NATE-certified? If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts. Are they properly licensed and insured? Almost every state requires licensure for HVAC contractors. This helps protect consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to prevent any issues. When to ask these questions? The perfect time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly. Building a relationship based on trust and experience is important to us at Cytech Heating & Cooling in the Upper Rio Grande Valley. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 956-381-1162 or set up an appointment with us using our online scheduler.