Our Certifications at Cytech Heating & Cooling We’re dedicated to providing the the Upper Rio Grande Valley community with the best heating and cooling service around. To do so, we’ve gone through rigorous training to receive the industry certifications you see below. Learn more about our certifications here and give us a call at 956-630-3522 to speak with a team member. North American Technician Excellence (NATE) NATE is North America’s largest and most respected certification in our industry. NATE certified technicians have shown superior skill in the installation, service and maintenance knowledge of heating and cooling products and can earn recognition in these specific areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Dave Lennox Premier Dealer™ To receive status as a Dave Lennox Premier Dealer™, Cytech Heating & Cooling in the Upper Rio Grande Valley was trained and is continually independently evaluated to ensure we give an unmatched level of customer service. We’ve partnered with Lennox®, a top company in home comfort, to provide some of the best heating and cooling equipment in the industry. We sustain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program gives customers an opportunity to provide honest feedback and share their opinions on our service quality, keeping us accountable for offering high quality work and customer service at all times. SunSource® Solar-Ready Dealer Designation Achieving SunSource Solar-Ready Dealer designation from Lennox means that we’ve finished training on solar-ready products, sales and tech. We also understand Rio Grande Valley utility requirements for solar installations and rebates, and we’re familiar with local grid interconnectivity abilities. And, we’ve started or completed solar training and certifications so we can lead you though a quick and easy purchase and installation process. Better Business Bureau Cytech Heating & Cooling is a member of the Better Business Bureau, meaning we follow ethical business practices and disclose reliable information with our customers. We have a excellent rating and are proud to be part of this organization.